Your Club's Pulse at a Glance

SmartNest's Dashboard gives you a powerful overview of your equestrian club's performance, combining real-time data, visual insights, and deep traceability. It's a true responsive board fully functional whether you're on a mobile, tablet, or desktop.

Track Every Ride in Real Time—Big Screen Ready, Mobile Friendly

Experience the thrill of live ride tracking with SmartNest's Liveboard - your real-time window into every active ride. Whether displayed on a big screen in the arena or accessed from a mobile device, Liveboard keeps you updated with precision and style. See every ride in progress with a live countdown timer, showing exactly how much time remains, who's riding, and which horse is in use.

Self Online Rider Onboarding—No Paper, No Hassle

Welcome to the future of equestrian club onboarding. With SmartNest, riders register themselves in just a few taps. They simply scan a QR code using their phone, enter their details, attach required documents, and sign digitally—all without paperwork or staff intervention.

Prioritize What Matters—At a Glance

Stay on top of your club's operations with SmartNest's Task Center, where every open task is clearly categorized and instantly actionable. Whether it's a critical issue, a warning, or just an informational reminder—everything is organized, visual, and just a tap away.

Define Flexible Plans—Sell with Simplicity

SmartNest empowers your club to create and manage as many membership types as needed—each tailored to your operational model and customer preferences. These memberships are defined by you and sold directly to riders through the app.

Track Every Horse—Live, Scheduled, and Historical

SmartNest introduces a dynamic Horse Card system that gives you a complete, real-time view of each horse's activity. Whether the horse is currently being ridden, scheduled for a ride, or simply resting, the card adapts to show exactly what you need to know.

One Scan. Full Story. Total Control.

SmartNest's Rider Profile is designed to be your club's most powerful and intuitive tool for managing rider information. Just scan the rider's registration QR card—and instantly access everything you need, beautifully organized and fully interactive.

Start the Journey with a Tap

SmartNest simplifies rider onboarding with a fully digital registration experience. Riders can fill out your club's online form, attach required documents, sign using their mobile touchscreen, and submit—all without paperwork or manual processing.

Core Process

• Scan QR Code: Rider scans the club's registration QR code using their mobile device.
• Enter Details: Rider fills in personal information including name, contact, date of birth, and experience level.
• Attach Documents: Upload ID, passport, or any required documents.
• Digital Signature: Rider signs directly on their mobile screen using touch input.
• Submit Form: Once complete, the form is submitted for verification.
• OTP Verification: Rider receives a one-time password (OTP) via SMS to verify their phone number. Registration is finalized upon successful OTP entry.

One Click to Welcome a New Rider

After a rider submits their registration form, SmartNest makes it easy for your club team to review and approve new customers. Riders appear in the Equestrian list with a Pending status, allowing authorized staff to verify their details and documents before granting access.

Core Process

• Open Equestrian List: From the home screen, navigate to the Equestrian module.
• Select Rider: Locate the rider with status marked as Pending.
• Review Details: Check all submitted information including personal data, documents, and digital signature.
• Click Approve: Once verified, click the Approve button to activate the rider's profile.

Auto-Generated Identity. Always Up to Date. Always Shareable.

SmartNest automatically creates a personalized Membership Card for every rider upon approval. This digital card includes the rider's photo, name, date of birth, and a unique QR code—serving as their identity across all club operations.

Core Process

• Approve Rider: Once a rider is approved, SmartNest instantly generates their membership card.
• Auto-Update: Any changes to the rider's profile (e.g., updated photo, name correction, or new membership) automatically reflect on the card.
• Access Card: The card is accessible from the rider's profile and can be scanned for all operations including ride booking, membership sales, and tracking.

Schedule a Ride in Seconds—Smart, Fast, and Flexible

SmartNest makes ride booking effortless for your club's booking office. With intelligent automation, the system detects active memberships, shows real-time horse availability, and lets you customize ride timing and training—all in a few taps.

The booking team can view each horse's next available time and number of rides completed today—helping avoid overuse and ensuring balanced scheduling across the stable.

Core Process

• Scan Rider QR Code: Begin by scanning the rider's QR code from their membership card. This instantly pulls up the rider's profile and available operations—no need to search manually.
• Select Book Ride: From the rider's operations menu, tap on Book Ride. This opens the ride booking wizard, tailored to the rider's current membership status.
• Choose Membership: If the rider has one or more active memberships, SmartNest will automatically detect and display them. Simply select the applicable membership to proceed. If no valid membership is found, the system will prompt you to either sell a membership or switch to guest ride booking.
• Select Horse: SmartNest displays a list of available horses, each showing:
  • Next available time
  • Number of rides completed today
  • Availability status (e.g., available, in ride, or resting)
  This helps you choose the right horse while avoiding overuse and ensuring balanced scheduling.
• Set Booking Details: Once the horse is selected, configure the ride:
  • Start Time & Date: Choose the desired ride start time and date.
  • Trainer (Optional): Assign a trainer if needed.
  • Auto Operation:
    • If enabled, the ride will automatically start and end at the scheduled time.
    • If left unchecked, the ride will be booked but must be manually started and ended via the Liveboard.
• Submit Booking: Review all selections and tap Submit to confirm the booking. The ride will now appear in the Liveboard and the rider's profile.

Flexible Guest Booking with Smart Pricing & Control

SmartNest makes guest ride booking just as seamless as member rides—while giving your club full control over pricing, duration, and discounts. The system automatically displays all guest ride types defined by your admin, along with real-time horse availability and smart billing features.

Core Process

• Scan Rider QR Code: Start by scanning the guest rider's QR code or selecting their profile from the Equestrian list.
• Select Guest Ride: From the operations menu, tap Guest Ride. This opens the guest ride booking wizard.
• Choose Guest Ride Type: SmartNest displays all available guest ride types configured by your club admin—each with its defined duration (e.g., 30 minutes, 45 minutes, etc.).
• Select Horse: Choose from available horses—SmartNest shows today's ride history and next available time for each horse to help balance usage and avoid overbooking.
• Set Booking Details:
  • Start Time & Date: Choose the desired ride start time and date.
  • Trainer (Optional): Assign a trainer if needed.
  • Auto Operation:
    • If enabled, the ride will automatically start and end at the scheduled time.
    • If disabled, the ride will be booked and managed manually via the Liveboard.
• Smart Pricing & Discounts:
  • Price Auto-Fill: SmartNest auto-calculates the ride price based on the selected guest ride type.
  • VAT Application: VAT is automatically applied (e.g., 5%) to ensure compliance.
  • Discount Control: Only currently active discounts for the selected ride type are shown—ensuring transparency and control.
• Submit Booking: Review all details and tap Submit to confirm the ride. The booking will now appear in the Liveboard and rider's profile.

Flexible Plans, Smart Pricing—Sold in Seconds

SmartNest makes it easy for your club to sell memberships directly from the rider's profile. With intelligent detection, real-time pricing, and admin-controlled discounts, the process is fast, accurate, and fully traceable.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to open their profile and available operations.
• Select Sell Membership: From the operations menu, tap Sell Membership. SmartNest will display all available membership types defined by your club admin.
• View Active Memberships: If the rider already has active memberships, SmartNest will highlight them as Subscribed—but still allow you to sell additional memberships if needed. The system will automatically prioritize the correct membership during ride booking.
• Select Membership Type: Choose from the list of available memberships. Each membership displays:
  • Duration (e.g., weekly, monthly, quarterly)
  • Number of rides included
  • Ride duration per session
• Set Sale Details:
  • Start Date: Select the membership start date.
  • End Date: Automatically calculated based on the membership's predefined duration.
  • Discount: Choose from currently active discounts (controlled by admin and filtered based on the selected membership).
  • VAT: Automatically applied (e.g., 5%) to ensure compliance.
  • Total Amount: SmartNest calculates the final price after applying discount and VAT.
• Submit Sale: Review all details and tap Submit to finalize the membership sale. The membership is now active and ready to be used for ride bookings.

Update Rider Records Anytime—Quick and Secure

While all essential documents are collected during registration, SmartNest allows your club to add or update rider documents at any time—ensuring profiles stay complete and current.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to access their profile.
• Select Add Document: From the operations menu, tap Add Document.
• Upload New Document:
  • Choose the document type from the dropdown list (all types are predefined by your club admin).
  • Browse and select the file from your device.
  • Submit to attach the document to the rider's profile.

Keep Experience Records Accurate and Up to Date

SmartNest allows your club to update a rider's experience level at any time—ensuring training plans and ride assignments stay aligned with their current skill.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to access their profile.
• Select Update Level: From the operations menu, tap Update Level.
• Choose Experience Level: Select the appropriate level from the dropdown list—these are predefined by your club admin (e.g., Beginner, Intermediate, Advanced).
• Submit: Confirm your selection and submit. The rider's profile is instantly updated.

Link Riders to Their Horses—Digitally and Seamlessly

SmartNest allows your club to officially assign horse ownership to riders whose horses are stabled at your facility. Once linked, the rider's profile will display the owned horse, and tapping it will open the full horse live view—giving the owner instant access to all ride, care, and health records.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to access their profile.
• Select Assign Ownership: From the operations menu, tap Assign Ownership.
• Choose Horse & Start Date:
  • Select the horse from the dropdown list (only horses stabled at your club will appear).
  • Enter the start date of ownership.
• Acknowledge Ownership Statement: Before submitting, the user must confirm the statement:
  "All required documents have been collected."
  This ensures compliance and proper recordkeeping.
• Submit: Confirm and submit the ownership assignment. The horse will now appear in the rider's profile under Owned Horses, with a direct link to its live view page.

End Horse Ownership—Secure and Verified

SmartNest allows authorized club staff to cancel horse ownership directly from the rider's profile. This ensures accurate records and smooth transitions when a horse is no longer owned by the rider.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to access their profile.
• Locate Owned Horse: In the rider's profile, the owned horse will be listed with a visible Cancel Ownership button (only for users with access rights).
• Initiate Cancellation: Tap Cancel Ownership to open the confirmation form.
• Acknowledge Statement: The user must confirm the statement:
  "I confirm to end ownership as of now."
  This ensures the action is intentional and verified.
• Submit: Tap Submit to finalize the cancellation. The horse will be removed from the rider's profile, and ownership status will be updated in the system.

End Membership with Refund and Confirmation

SmartNest allows authorized club staff to cancel a rider's active membership directly from their profile. This ensures accurate financial records and proper handling of rider agreements.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to access their profile.
• Locate Active Membership: In the rider's profile, each membership will show a Cancel button—visible only if the membership is active and the user has cancellation access.
• Initiate Cancellation: Tap Cancel to open the cancellation form.
• Enter Refund Amount: Club management enters the refund amount based on the agreement with the rider. This amount will be reversed from revenue.
• Acknowledge Statement: The user must confirm the statement:
  "I confirm to cancel the membership."
  This ensures the action is intentional and verified.
• Submit: Tap Submit to finalize the cancellation. The membership will be marked as cancelled.

Remove Booked Rides—Quick and Controlled

SmartNest allows authorized users to cancel a ride that has been booked but not yet started. This ensures flexibility in scheduling and accurate ride tracking.

Core Process

• Scan Rider QR Code: Start by scanning the rider's membership card to access their profile.
• Locate Booked Ride: In the rider's ride history, any ride with a Booked status will show a Cancel button—visible only to users with cancellation access.
• Initiate Cancellation: Tap Cancel to remove the ride from the schedule. No further confirmation is required unless configured by your club.
• Submit: Once cancelled, the ride is removed from the Liveboard and rider's upcoming schedule.